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Privacy Policy

We value you as a customer and respect your right to privacy. We know that you purchase our products and services because you trust that we stand behind our promises. We pledge our commitment to treat your information responsibly. We created this privacy policy to show you that we are working hard to protect your privacy.

Information sharing and opt out
We do not sell your personal information to anyone for any reason. We do not share it, except for the reasons described below, which are permitted by federal and state law. Therefore, there is no need for you to opt out. If we change our policy, we will tell you and give you a chance to opt out before we share your information.

Confidentiality and security
We use physical and technical safeguards to protect your information. We restrict access to your information to those who need it to perform their jobs. Third-party business partners are bound by law to use the information only for our purposes. They may not disclose it or use it in any other way. We comply with all data security laws.

Collecting your personal information
We collect personal information about you from different sources. For example, we collect information you send us on applications and forms. We also collect information from your transactions with our sister companies, others, or us. We may collect information from a consumer-reporting agency or a medical provider. This collection depends on the product or service you request.

Disclosing your personal information
We do not sell your information to anyone. We may disclose this information to a business that carries out services and marketing for us. We may disclose your information as required or permitted by law. We may disclose your information for a legal or regulatory purpose. These include the following types of information.

  • We may disclose information we receive from you on applications or other forms. This may include your name, address, beneficiaries, Social Security number and family member information. This may also include assets, income, and the property address and value.
  • We may disclose information from your transactions with our sister companies, or us. This may include your account balance, policy coverage, and payment history. This may also include premium paid, preferences, claims, and purchase method.
  • We may disclose information we receive from a consumer-reporting agency or other report. This may include, your credit report, motor vehicle and driver data. This may also include medical and employment data, loss history reports, and other driver data. This disclosure depends on the products you select.
  • We may disclose information to companies that perform marketing services on our behalf. As permitted by law, we may disclose some information to other financial institutions with which we have joint marketing agreements.

Using your medical information
We sometimes must collect medical information to provide you a product or to pay a claim. We do not use or share it for any purpose, except the following:

  • Underwriting insurance
  • Administering your policy, account, or claim
  • As required or permitted by law
  • As otherwise authorized by you

Internet Policies
What information does DGP Miles Insurance Agency, Inc. collect from Web sites? DGP Miles Insurance Agency, Inc. may collect the information you provide when you:

  • Request information from the DGP Miles Insurance Agency, Inc. Web site
  • Use online tools and calculators
  • Apply online for products
  • Subscribe to online services
  • Complete an online form
  • Conduct transactions online
  • Apply for a job online

DGP Miles Insurance Agency, Inc. contracts with certain unaffiliated business partners who help us deliver online products and services. They may keep the information you provide. Other online activities are listed below.

Visitor Data

  • DGP Miles Insurance Agency, Inc. collects site-aggregate and customer-specific information about the pages you view on our site. We log IP addresses, browser and platform types, domain names, access times and referral data. We also collect information a customer volunteers on surveys and electronic forms. This information is used to improve our Web site.
  • DGP Miles Insurance Agency, Inc. gathers data on its Web site. This is a standard industry practice and is used to find out how visitors use our site. We collect aggregate information on the public areas of our Web site. We also collect information on an individual basis on areas of our Web site that require visitors to logon using an ID and password. We may collect the following data:
    • How many people visit our Web site
    • The pages they visit and the features they use
    • How long they stay on our Web site
    • The Web site people come from before reaching our Web site

Use of "Cookies"
We store a cookie on your computer when you visit our Web site. A cookie is a tiny piece of information that is required to create and maintain a secure session. Cookies let you request information and do business online. Cookies do not have confidential or personal information. They do not track a user after leaving our Web site. We use a third-party tracking utility, which may set cookies, to analyze how users move within our Web site.

Other Online Security
We also use a Secure Sockets Layer (SSL). This keeps all information confidential when it is sent between our Web site and your computer.

We keep the e-mail you send to us. If you agree to receive e-mail messages from us, we will keep the information you give us to send e-mail of specific interest to you. If you choose to send us e-mail, we keep your e-mail, your e-mail address, and our reply. Please be careful about the information you give us in e-mail. As with any public Web site, this communication may not be secure.

Web Links
It is important to note that other companies or organizations may have links on the DGP Miles Insurance Agency, Inc. family of Web sites. We are not responsible for the collection, use, or security of information by the companies or organizations outside of the DGP Miles Insurance Agency, Inc. family of companies. Please read the privacy policy of Web sites reached through the use of links from the DGP Miles Insurance Agency, Inc. family of Web sites.

Why does DGP Miles Insurance Agency, Inc. collect information on its Web site?
DGP Miles Insurance Agency, Inc. or our business partners use the information from our Web sites for many purposes:

  • Edits and feedback
  • Marketing and promotions
  • Analysis of user behavior
  • Product development
  • Content improvement
  • Informing advertisers how many visitors have seen or clicked on their advertisements
  • Customize Web site content and layout

What happens if DGP Miles Insurance Agency, Inc. changes its privacy policy?
If we decide to change our privacy policy, we will post the changes on our homepage. This way you always know what information we collect, how we use it, and under what circumstances we disclose it.

If we decide to use your personal information in a different way than for the use that we told you when we collected it, we will notify you by posting a note on our Web site for 30 days.

We value our customers and want you to understand how we use the information we collect. Please contact us if you have any questions about our privacy policy.

We will provide you a copy of your personal information that we control and can reasonably retrieve. To access your information, you must provide the following:

  • All policy numbers you want to access.
  • Please sign your request and have your signature notarized. This ensures the identity of the person requesting the information.
  • We do not currently charge a fee to cover the cost of providing you with a copy of this information. However, we do reserve the right to charge a small fee in the future.
  • You may request that we correct your personal information in our files. Please note that we do not control information provided by third parties. So, you will need to contact the third party to correct any information from them.
  • Sometimes we obtain your consumer or credit report. If so, you may request the credit-reporting agency's name and address. You may ask the agency to give you a copy of your report.

Please send any inquiries to us at:

DGP Miles Insurance Agency, Inc.
ATTN: Privacy Department
3 School Street
Taunton, MA 02780

When you write to us, please include your name, address, and policy number, and your agent name and number, if you know it. You can contact your agent to change information that we control, such as your address. Or, you may contact your DGP Miles Insurance Agency, Inc. customer service representative. The phone number is in your policy packet.

This privacy statement describes our privacy practices for both current and former customers. We will provide one copy of this notice to joint policy or contract holders. Please share this information with everyone covered by your policy or contract. If you request, we will send more copies of this statement.

Thank you for choosing DGP Miles Insurance Agency, Inc.. We look forward to building a lifetime relationship with you.

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Our Location

AMI/DGP Miles Insurance Agency, Inc.

3 School Street
Taunton, MA 02780
Main office: 508-921-4147
Toll free: 800-838-0444

Our Providers


Apptis began working with DGP Miles Insurance Agency in June 2007 to improve our risk management program. DGP Miles has designed and implemented a risk management portfolio that efficiently transfers our risk allowing us to focus on serving our customers. This new portfolio of policies provides us with greater limits at a reduced rate.
Bill Clarke, Project Controller, Apptis Holding Inc.
Thank you very much for your participation in the insurance renewal this year. You and your team did a very nice job marketing UNICCO’s Umbrella and Property coverage lines. Your involvement and assigned markets were instrumental with UNICCO having a successful Property & Casualty Insurance renewal. We thank you very much for all your diligence and efforts in this process.
Louis J Lanzillo, Jr., Vice Chairman & Executive Vice President, UNICCO
Sonus selected DGP Miles Insurance Agency to partner with a broker able to respond to the immediate needs of our rapidly growing organization. David Pietro and his staff have provided us with outstanding service treating each renewal cycle as a new opportunity to present us with the most comprehensive insurance products at the most competitive pricing. While the handling of the day to day needs of our global operation prove challenging, those requirements are addressed immediately and efficiently by DGP Miles Insurance Agency. We highly recommend them without reservation.
Elizabeth McClain, Director of Treasury Services, Sonus Networks
David and his staff have written our insurance for the past five years and I have found their services to be excellent. They are timely in seeking renewal quotes, they have demonstrated to us that they maintain good relationships with the major insurance carriers in the lines we require, and their staff is most responsive to inquiries, requests for certificates and explanations of premiums. I can personally attest to their speedy responses; I have never posed a question or request to their offices that was not answered within a few hours.
Sally C. Stratman, Executive Director, Rubin and Rudman LLP
We have retained and relied on DGP Miles to advise on a variety of risk management services. These include both rates and structures for our insurance allowing us to have effectively outsourced the management of our insurance function with outstanding results. To do so Dave and his team invested a significant amount of time understanding our business and its operations, assessing the areas where real risks had to be managed, identifying where MSL was over insured and under-insured and coached our Treasury group through several renewal cycles.
Albert A. Notini, Executive Vice President, MSL / Manufacturers™ Services
We have been extremely pleased with the high level of professional service received by DGP Miles. Their staff members are extremely knowledgeable in the every-changing world of insurance. We are pleased to be associates with the DGP Miles organization. Our expectations have not only been met but also surpassed. It is refreshing to work with someone who truly understands the benefits of customer service. QualxServ management highly recommends them without reservation.
Mike Tracy, Sr. Vice President/CFO, QualxServ, LLC
On behalf of everyone at The Holmes Group I want to thank you, and all of your business associates, for all of the outstanding assistance you have provided to our company. As you know, all of us here hold your firm in the highest regard and we consider you important members of The Holmes Group team.
Paul Izzo, Senior Vice President and General Counsel, Holmes Group
As the new Regional Vice President for ASPN let me officially welcome you to the program. This specialty market access translates into tremendous service capability for DGP Miles to its customers allowing you to draw upon the strength of Aon Corporation, the second largest insurance broker in the world. Our goal is to partner with the leading independent agencies in a given area to assist their growth and service capabilities to customers.
Joseph J. Fico, Jr., Vice President and Regional Manager, Aon Specialty Product Network
DGP Miles helped us through a Company recapitalization where Marsh was the Risk Manager for the investor group. DGP Miles was more competitive and more timely, both crucial in this type of transaction. Without hesitation, I would recommend Dave Pietro and the staff of this agency for anyone's insurance needs.
Brian J. Seppa, Vice President and CFO, Euro-Pro Operating LLC
We have entered into a joint venture agreement with DGP Miles Insurance Agency whereby we assist in the marketing and placement of many lines of insurance. As a wholly' owned subsidiary of AON Corporation we have access to over 100 insurance carriers. Together AON and Risk Placement services form the second largest broker in the world. DGP Miles is our largest independent agent and we have worked together successfully for the last eight years writing many accounts, both large and small.
Lendy A. Lloyd, Broker- Boston, Risk Placement Services
It is my pleasure to recommend DGP-Miles Insurance Agency as a preferred provider of commercial insurance products and risk management services. United Waste Management is a successful waste management company in the New England area and has called on DGP-Miles to administer our Corporate Insurance Program. With the continued growth and constant change experienced by our Company, our requirements for a knowledgeable, qualified and efficient insurance team is critical. Our expectations have been met in our partnership with DGP-Miles Insurance. I welcome any discussion regarding this Agent, their staff and management.
Neil Bernanbaum, Chief Development Officer, United Waste Management
It is my pleasure to recommend David Pietro and the DGP-Miles Insurance Agency as a premier risk management services provider. I am a Senior Advisor and Operating Partner at New Mountain Capital. New Mountain is a private equity firm based in New York where we manage approximately $10 billion in capital commitments from institutional investors. We currently own fifteen companies with revenues ranging from $50 million to over $1 billion, as well as a public credit and public equity fund. I have known and worked with Dave Pietro and DGP-Miles for fifteen years across many companies. We have retained and relied on DGP-Miles to advise us on a variety of risk management services. These include both rates and structures for our property and casualty insurance, marine cargo and our Directors & Officers liability insurance programs. We have effectively outsourced the management of our insurance function to DGP-Miles on some of our portfolio companies and the results have been outstanding. Among the most significant of the services DGP-Miles provided was their help and guidance on our casualty and management liability policies. Over the last two years, market premiums for these coverages have increased dramatically due to the hardening market conditions. Dave helped up prepare a formal presentation to our underwriters during the renewal process that highlighted New Mountain’s operating and financial process disciplines. The presentation and data had a real impact. Based on comparative information available for the portfolio company working with DGP-Miles, our premiums per $1 million coverage are less than half of that being paid by others while our coverages are better. We would not have achieved this result without DGP-Miles’ understanding of our business and their creative approach to risk management. Prior to joining NMC in 2007, I retained DGP-Miles in two global publicly-traded companies where I was an operating executive. Dave and his team were able to achieve similar strong results for both companies that were far in excess of what other providers could deliver. As an example, in one of those Dave’s focus and creativity helped us obtain and structure insurance for seventeen factories world-wide in a highly complex environment. I look forward to continue working with Dave Pietro and DGP-Miles in the future and to expanding the scope for work he provides us.
Albert A. Notini, Senior Advisor and Operating Partner, New Mountain Capital